Winston Anderson

Dr Winston D N Anderson was born and educated in Jamaica and in 1978, embarked on a career in the hospitality industry at the Jamaica Pegasus Hotel, Kingston. Here, Winston gained practical experience in accounts, housekeeping, front office, night management, food & beverage, entertainment and banqueting. During his early career, he was also awarded a scholarship and worked in Europe for two years with Trusthouse Forte. In 1996, Winston joined Sandals Resorts International and served in a variety of management positions including Food and Beverage Manager, Resident Manager, Hotel Manager (at three resorts) and General Manager (also at three resorts). He is currently General Manager, Sandals Grande Beach Resort and Spa, St Lucia.

In his current role, Winston has helped to pioneer an energy policy that has helped to foster a culture of conservation, and a 10% reduction in energy consumption, this represents an average of $85,000 per month and among other projects, He developed a concept that encourages every employee to exceed guest expectations and WOW them at every opportunity. The ‘WOW’ concept was developed while completing his Master’s degree.

As a member of the Optimist Club and a volunteer at the Boy’s Training Center, the Victoria hospital, St Lucia, Winston is committed to supporting environmental, educational, and community programs that will assist St. Lucia’s social development. Winston holds a Doctor of Management degree from GULL and an honorary Doctor of Professional Studies degree for his contribution to leadership development.

Affirmation of support for GULL

I am passionately committed to action learning as a means of transforming the workplace – for the benefit of guests and staff. I should like every employee to contribute to the ongoing process of development at the resort that additionally provides a strong basis for personal and professional advancement. The GULL system is perfectly suited to workplace learning and I am proud to be a GULL Ambassador. I know that in time, we will expose the entire Caribbean region to work and community-based action learning. To-date, we have graduated three groups of young St Lucians and we are now using the GULL system to support our community outreach program.